Cops and dispatchers are trying to do essentially the same job from two very different locations and perspectives; we often have separate rules, dissimilar shifts, and frankly, neither one of us truly understands the other, but we’re all trying to serve our community and keep it, and ourselves, safe. This one-of-a-kind interactive, multi-media training course will give public safety and private security dispatchers the opportunity to truly see, hear and feel what is happening on the street and learn how their actions, instincts and expertise can play a vital role in police officer safety and survival. We’ll help you understand “cop-speak” and learn how to “expect the unexpected,” all while learning to survive and thrive in the unique communication center atmosphere. This course will also help dispatchers learn to improve their own careers and enhance job satisfaction with proven methods they can utilize immediately.